1.1 We, Jump Station Ltd, are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will collect, store and process your personal information in accordance with the General Data Protection Regulations.
2. Collecting personal information
2.1 We may collect, store and use the following kinds of personal information:
(a) Information about your computer and about your visits to and use of this website and our booking system (inlcuding your IP address, geographical location, browser type and version, operation system, referral source, length of visit, page views and website navigation paths);
(b) Information that you provide to us when registering with our website and booking system (including your email address);
(c) Information that you provide when completing your booking on our website (including your name, address, date of birth, email, contact number);
(d) Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);
(e) Information the you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of serivce use);
(f) Information relating to any purchases you make our services or any other transactions that you enter into through our website (including your name, address, telephone number, email address and card details);
(g) Information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication);
(h) Any other personal information that you choose to send to us.
2.2 Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.
3. Using personal information
3.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
3.2 We may use your personal information to:
(a) Administer our website and business;
(b) Personalise our website for you;
(c) Enable your use of the services available on our website;
(d) Supply to you services purchased through our website;
(e) Send you email confirmations and notifications about services you have booked;
(f) Send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
(g) Send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(h) Keep our website secure and prevent fraud; and
(i) Verify compliance with the terms and conditions governing the use of our website.
3.3 If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.
3.4 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.
3.6 Credit Cards: We do not store credit card data. All credit card processing is done on secure pages using SSL encryption, or through other secure methods using PCI compliant third-party systems.
4. Disclosing personal information
4.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
4.2 We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
4.3 We may disclose your personal information:
(a) To the extent that we are required to do so by law;
(b) In connection with any ongoing or prospective legal proceedings;
(c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
(e) To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
4.4 Except as provided in this policy, we will not provide your personal information to third parties.
5. Retaining personal information
5.1 This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
5.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
5.3 Notwithstanding the other provisions of this Section 5, we will retain documents (including electronic documents) containing personal data:
(a) to the extent that we are required to do so by law;
(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
6. Security of personal information
6.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
6.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
6.3 All electronic financial transactions entered into through our website will be protected by encryption technology.
6.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
6.5 You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
7.1 We may update this policy from time to time by publishing a new version on our website.
7.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
7.3 We may notify you of changes to this policy [by email or through the private messaging system on our website]
8. Your Rights
8.1 You can request to instruct us to provide you with any personal information we hold about you.
8.2 We may withhold personal information that you request to the extent permitted by law.
8.3 You may instruct us at any time not to process your personal information for marketing purposes.
8.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
9. Third party websites
9.1 Our website includes hyperlinks to, and details of, third party websites.
9.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.
10. Updating information
10.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.
11. Our Details
11.1 This website is owned and operated by Jump Station LTD
11.2 Our principal place of business is at Houston Industrial Estate, Kingsthorne Park, Unit 3, EH54 5DB
11.3 Company Info
(a) Company Name Jump Station Limited, trading as JumpStations.
(b) Registered address is 5 Ducketts Wharf, South Street, Bishop's Stortford, CM23 3AR, United Kingdom.
(c) Company Number: 9501856.
11.4 You can contact us:
(a) By post, using the postal address given above;
(b) Using our website contact form;
(c) By telephone 01506 537 966
(d) By email, firstname.lastname@example.org